QuickBooks is a widely used accounting software that helps businesses manage their finances efficiently. However, like any software, QuickBooks can encounter errors. One common issue users face is QuickBooks Error 179. This error can disrupt your workflow, making it essential to understand its causes and how to resolve it. In this article, we will explore what QuickBooks Error 179 is, its causes, and detailed steps to fix it.
What is QuickBooks Error 179?
QuickBooks Error 179 typically occurs when you try to log in to your bank’s website through QuickBooks, and the login attempt fails. This error prevents QuickBooks from downloading transactions from your bank, hindering your ability to update account balances and reconcile transactions. The error message may read: “Error 179: QuickBooks has encountered a problem and needs to close.”
Causes of QuickBooks Error 179
Several factors can lead to QuickBooks Error 179:
- Multiple Login Attempts: Trying to log in to your bank account multiple times in a short period can trigger this error, as banks often block repeated login attempts for security reasons.
- Incorrect Login Credentials: Using the wrong username or password to access your bank account can result in Error 179.
- Browser Issues: Cached data or cookies stored in your browser can interfere with the login process, causing this error.
- Account Locked by Bank: If your bank detects suspicious activity, it may temporarily lock your account, leading to Error 179 in QuickBooks.
- Connection Problems: Poor internet connection or server issues can disrupt the communication between QuickBooks and your bank’s server.
How to Fix QuickBooks Error 179
Here are some effective solutions to fix QuickBooks Error 179:
Solution 1: Clear Browser Cache and Cookies
Clearing your browser’s cache and cookies can resolve issues that might be interfering with the login process:
- Open Your Browser: Launch the web browser you use to access your bank account.
- Access Settings: Click on the menu icon (three dots) in the top-right corner and select ‘Settings.’
- Clear Browsing Data: Scroll down to ‘Privacy and security’ and click on ‘Clear browsing data.’
- Select Time Range: Choose ‘All time’ as the time range.
- Clear Data: Check the boxes for ‘Cookies and other site data’ and ‘Cached images and files,’ then click ‘Clear data.’
- Restart Browser: Close and reopen your browser, then try logging into your bank account again.
Solution 2: Verify Login Credentials
Ensure that you are using the correct username and password:
- Access Bank Website: Go to your bank’s website directly and try logging in.
- Check Credentials: Verify that you are using the correct login credentials.
- Reset Password: If you forgot your password, use the ‘Forgot Password’ option to reset it.
- Update QuickBooks: Update your QuickBooks with the correct login details.
Solution 3: Update QuickBooks Desktop
Keeping QuickBooks updated can resolve many errors, including Error 179:
- Open QuickBooks: Launch QuickBooks Desktop on your computer.
- Access Updates: Go to the ‘Help’ menu and select ‘Update QuickBooks Desktop.’
- Check for Updates: Click on ‘Update Now’ and select ‘Get Updates.’
- Install Updates: Once the updates are downloaded, restart QuickBooks and install the updates.
Solution 4: Check for Multiple Logins
Ensure that you are not logged into your bank account from another device or browser:
- Log Out from Other Devices: If you are logged into your bank account on another device or browser, log out.
- Try Again: Try logging in to your bank account through QuickBooks again.
Solution 5: Temporarily Disable Antivirus and Firewall
Sometimes, security software can block QuickBooks from accessing your bank account:
- Disable Antivirus Software: Temporarily disable your antivirus software. Refer to your software’s documentation for instructions.
- Turn Off Firewall: Go to ‘Control Panel’ > ‘System and Security’ > ‘Windows Firewall’ > ‘Turn Windows Firewall on or off.’
- Test QuickBooks: Open QuickBooks and try to access your bank account. If it works, adjust your antivirus and firewall settings to allow QuickBooks.
- Re-enable Security Software: Don’t forget to turn your antivirus and firewall back on after testing.
Solution 6: Verify Bank’s Server Status
Ensure that your bank’s website is not experiencing downtime or server issues:
- Visit Bank’s Website: Open your browser and visit your bank’s official website.
- Check for Alerts: Look for any alerts or notifications about server downtime or maintenance.
- Contact Bank Support: If you suspect server issues, contact your bank’s customer support for assistance.
Preventing QuickBooks Error 179
To prevent QuickBooks Error 179 from occurring in the future, consider the following tips:
- Regularly Update QuickBooks: Keep your QuickBooks software updated to the latest version.
- Maintain Accurate Login Credentials: Ensure your bank login details are correct and up-to-date in QuickBooks.
- Monitor Bank Account Activity: Regularly check your bank account for any suspicious activity that could trigger account locks.
- Optimize Internet Connection: Ensure a stable and fast internet connection to avoid connectivity issues.
Conclusion
QuickBooks Error 179 can be a hindrance when managing your business finances. However, with the right solutions, you can quickly resolve this error and continue with your accounting tasks. Understanding the causes and implementing the recommended solutions will help you troubleshoot this error effectively. By taking preventive measures, you can minimize the chances of encountering QuickBooks Error 179 in the future, ensuring smooth financial operations for your business.
