QuickBooks is a popular accounting software used by businesses around the world. It helps manage financial tasks with ease. However, like any software, QuickBooks can sometimes encounter errors. One such issue is QuickBooks Error 179. In this article, we will explore what this error is, its causes, and how to fix it.
What is QuickBooks Error 179?
QuickBooks Error 179 occurs when you are unable to log in to your bank’s website through QuickBooks. This error prevents you from updating your bank details in QuickBooks. It can also stop you from downloading bank transactions. The error is often accompanied by a message saying, “Error 179: Unable to sign in to the banking website.”
Causes of QuickBooks Error 179
There are several reasons why QuickBooks Error 179 might occur. Understanding these causes can help you fix the problem effectively.
- Multiple Logins: If you are logged into your bank account on multiple devices, you may encounter this error.
- Incorrect Login Credentials: Entering the wrong username or password can lead to Error 179.
- Bank Server Issues: Sometimes, the bank’s server might be down, causing login issues.
- Cache and Cookies: Accumulated cache and cookies in your web browser can interfere with logging in.
- Damaged QuickBooks Files: Corrupted or damaged QuickBooks company files may cause errors.
- Browser Issues: Outdated or incompatible browsers can also lead to login problems.
How to Fix QuickBooks Error 179
Here are several methods you can use to fix QuickBooks Error 179:
Method 1: Clear Cache and Cookies
Clearing your browser’s cache and cookies can help resolve this error.
- Open Your Browser: Launch the web browser you use to access your bank’s website.
- Go to Settings: Click on the menu icon (three dots) in the top-right corner and select ‘Settings.’
- Clear Browsing Data:
- Find the option for ‘Clear browsing data.’
- Select ‘Cookies and other site data’ and ‘Cached images and files.’
- Click ‘Clear data.’
- Restart the Browser: Close the browser and open it again.
Method 2: Check Login Credentials
Ensure you are entering the correct login details.
- Visit Your Bank’s Website: Go directly to your bank’s website and try logging in.
- Verify Credentials: Double-check your username and password for accuracy.
- Update QuickBooks: If you’ve changed your login credentials recently, update them in QuickBooks as well.
Method 3: Log Out from Other Devices
Make sure you are logged out from other devices.
- Sign Out of All Devices: Log out of your bank account from all devices you may have used.
- Clear Sessions: Some banks allow you to clear all active sessions from their settings.
- Try Again in QuickBooks: Now, try logging in through QuickBooks.
Method 4: Update Your Web Browser
Using an updated web browser can prevent errors.
- Check for Updates: Open your browser’s menu and look for updates.
- Install Updates: If updates are available, install them.
- Use a Compatible Browser: Make sure your browser is compatible with your bank’s website.
Method 5: Repair QuickBooks Files
Corrupted QuickBooks files can cause errors. Repairing them might solve the problem.
- Use QuickBooks Tool Hub: If you don’t have it, download and install QuickBooks Tool Hub.
- Run File Doctor:
- Open QuickBooks Tool Hub.
- Go to the ‘Company File Issues’ tab.
- Click on ‘Run QuickBooks File Doctor.’
- Select your company file and click ‘Check your file.’
- Follow Prompts: Follow the on-screen instructions to repair your files.
Method 6: Check Bank Server Status
Sometimes, the issue might be with your bank’s server.
- Visit Bank’s Website: Try accessing your bank’s website directly.
- Check Server Status: Look for any announcements regarding server maintenance or issues.
- Contact Bank Support: If needed, contact your bank’s customer support for assistance.
Method 7: Ensure QuickBooks is Updated
Make sure you are using the latest version of QuickBooks.
- Check for Updates:
- Open QuickBooks and go to ‘Help’ > ‘Update QuickBooks Desktop.’
- Click ‘Update Now’ and then ‘Get Updates.’
- Install Updates: Once the updates are downloaded, install them and restart QuickBooks.
Preventing QuickBooks Error 179
To prevent QuickBooks Error 179 in the future, consider these tips:
- Regularly Update Software: Keep QuickBooks and your web browser updated.
- Clear Cache Periodically: Regularly clear your browser’s cache and cookies.
- Secure Login Details: Use strong passwords and change them periodically.
- Monitor Bank Server Announcements: Keep an eye on any updates from your bank regarding server status.
- Avoid Multiple Logins: Do not log in to your bank account on multiple devices at the same time.
Conclusion
QuickBooks Error 179 can be a hassle, but with the right steps, you can resolve it quickly. By following the methods outlined above, you can fix the error and continue managing your finances without interruption. If the issue persists, consider reaching out to QuickBooks support for further assistance.
