QuickBooks Error 106 is a common banking error that occurs when QuickBooks fails to find your account in the bank’s database or when there is a mismatch between the account details in QuickBooks and your bank’s online records. This error usually happens while trying to update bank accounts or sync online banking data in QuickBooks.
In this article, we will cover what QuickBooks Error 106 is, its causes, and the steps to fix it using simple language for easy understanding.
What is QuickBooks Error 106?
QuickBooks Error 106 generally shows up when QuickBooks cannot connect to your online bank account. This could happen if the account has been closed, the login credentials are incorrect, or the account details in QuickBooks do not match the bank’s records. QuickBooks is unable to sync or download transactions from your online banking account due to these issues.
Causes of QuickBooks Error 106
Understanding the causes of QuickBooks Error 106 can help in troubleshooting the error effectively. Here are some common causes:
- Closed or Inactive Bank Account: If the bank account connected to QuickBooks is closed or inactive, you might face Error 106 when trying to update or sync the account.
- Incorrect Banking Credentials: If you’ve entered incorrect login credentials (username or password), QuickBooks will not be able to connect to your bank, triggering the error.
- Bank Server Issues: Sometimes, the problem is with your bank’s server, making it difficult for QuickBooks to retrieve data.
- Outdated QuickBooks Version: Using an older version of QuickBooks may result in connectivity issues with your bank, causing Error 106.
- Mismatch in Account Information: If the account details in QuickBooks do not match the details stored in your bank, this can lead to Error 106.
How to Fix QuickBooks Error 106
Here are some easy solutions to fix QuickBooks Error 106. Follow these steps carefully to resolve the error.
1. Verify Your Bank Account Details in QuickBooks
The first step in resolving QuickBooks Error 106 is to ensure that your account details in QuickBooks match the details in your bank account. Here’s how to do it:
- Open QuickBooks and go to the Banking section.
- Choose the account that is causing the issue.
- Click on Edit Account Info.
- Check if the Account Type, Account Number, and other details are correct.
- If you find any mismatch, update the information to match your bank records.
Once you have updated the account details, try syncing the account again to see if the error is resolved.
2. Reconnect Your Bank Account
If verifying the account details does not fix the error, try reconnecting your bank account in QuickBooks. Follow these steps:
- Go to the Banking tab in QuickBooks.
- Select the account that is showing Error 106.
- Click on the Disconnect option to remove the account from QuickBooks.
- After disconnecting, reconnect the account by selecting Add Account and follow the prompts to re-link your bank account.
Once the account is reconnected, update the account to check if the error is gone.
3. Check for Closed or Inactive Accounts
One common cause of QuickBooks Error 106 is a closed or inactive account. You can check if the account is closed by logging in to your online banking portal. If the account is no longer active, you will need to remove it from QuickBooks. Here’s how:
- Go to the Banking tab in QuickBooks.
- Select the account that is inactive.
- Click on Edit Account and select the option to Delete or Make Inactive.
Once the account is removed, QuickBooks will no longer try to sync it, and the error should be resolved.
4. Update Your Banking Credentials
Sometimes, Error 106 occurs because the login credentials (username or password) for your online banking account are incorrect in QuickBooks. Here’s how to fix it:
- Open QuickBooks and go to the Banking section.
- Choose the account that is causing the issue.
- Click on Edit Login Info and enter the correct username and password.
Once updated, try to reconnect the account to see if the issue is resolved.
5. Update QuickBooks to the Latest Version
If you are using an outdated version of QuickBooks, it may not support your bank’s latest security features. This can cause Error 106. Here’s how to update QuickBooks:
- Open QuickBooks Desktop.
- Click on the Help menu.
- Select Update QuickBooks Desktop.
- Choose Update Now and select all the options.
- Click on Get Updates.
- Once the update is complete, restart QuickBooks.
For QuickBooks Online, updates happen automatically, so there’s no need to update manually.
6. Contact Your Bank
If the issue persists after trying the above solutions, the problem might be on your bank’s end. You can contact your bank’s customer support and ask them to check if there are any issues with your online banking account.
7. Reach Out to QuickBooks Support
If none of the above methods work, it’s time to contact QuickBooks support. Their customer service team can help you troubleshoot the issue further and provide additional support.
Conclusion
QuickBooks Error 106 is mainly a banking-related issue that can arise due to closed accounts, incorrect login credentials, or mismatched account details. By following the solutions outlined in this article, you should be able to fix the error easily.
Always ensure your banking credentials and account information are correct in QuickBooks. If the issue persists, updating QuickBooks or contacting QuickBooks support can help resolve the problem.
Fixing Error 106 ensures that your online banking connection works smoothly, allowing you to continue managing your finances without interruptions.
I hope this guide helps you resolve QuickBooks Error 106 easily. If you have any questions, feel free to ask for further assistance!
